Go to Device Manager (through Control Panel) (This is not something a novice should attempt. I am sure if you already spoke to tech support they may have already done this. ?Īs a last resort if you have not done this. It should find it and then it's a simple process to just click on connect and enter the wifi password and click the connect automatically wrote: In some cases the wifi networks may need to be refreshed or in other cases just use the Forget Network button and then restart your laptop and then have the computer look for your wifi SSID on your network.
Remember to use the correct wifi password that is on your router. Thirdly I would then use the tablet/laptop wifi icon to connect to either that may be available. Next make sure you are first trying to log in to the 2.4 band since although slower in comparison to the 5 band it reaches further and is more stable. Ping was successful, but just can't get on via wifi.įirst I would check to see that both 2.4 and 5 MHz bands are both active. I can connect through an ethernet cable plugged directly into the router.
#MY LAPTOP WONT CONNECT TO WIFI DRIVERS#
All other devices and other laptop work fine, but new laptop says "Can't connect." Acer tech support said drivers are up to date and walked me through other troubleshooting.
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